The Art and Heart of Leadership
True leadership isn’t about processes, plans and programs – it’s about human experiences. Great leaders inspire. Jeff Lozon learned that through almost three decades heading high-profile organizations in the corporate, government and non-profit worlds. Drawing on that perspective, Jeff will explain why building trust and showing compassion aren’t “soft skills” but get at the core of leadership. How can you create a shared sense of purpose? Foster pride in performance? Nurture relationships to drive people towards a common vision? Finding those answers defines the modern leader.
Riding the Grey Wave: Seniors, Service and Health Care Policy
The age-old approach to old age is broken. Governments, agencies and businesses have relied on the consumer protection model – shield frail seniors for their own good. Today’s dynamics demand a service model. Seniors want choice, in how they spend time and money, where they live, and how they’re cared for. As Canadians live longer, some experts fear a silver tsunami. Instead, suggests health care leader Jeff Lozon, the aging population is an opportunity. Jeff, a former CEO of Canada’s top seniors care and accommodations company, examines how to market to and serve this growing demographic. The goal: create a different aging experience, so living longer also means living better.
Three-Way Mirror: Insights from Inside the Public, Private and Not-for-Profit Worlds
Efforts to advance Canadian society depend on the interplay of these three sectors. What are their respective strengths? What do you need to know about their styles? What are the pillars of success that transcend all areas? How can these distinct entities collaborate to benefit their audiences? Jeff Lozon shares lessons gleaned from leading large organizations in all three sectors – a Toronto hospital, an Ontario Ministry, and a seniors care company. With his firsthand experiences and record of change and growth, Jeff helps people understand how the sectors work best. This invaluable knowledge can support organizations in their journey to become true leaders with national impact.
Order of Canada