Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward the extraordinary.” In addition to hosting an award-winning daily radio program in his hometown for over a decade, he is also the best-selling author of 5 books focusing on today’s enduring business principles.
His latest book, “Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System,” has already reached the rank of #1 bestseller on both the Amazon.com and barnesandnoble.com book lists. Officially released today, the pre-sales numbers have already predicted its favourable success.
In his latest masterpiece, Dr. Michelli transfers his knowledge of exceptional business practices through leadership, with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their life.