The Place to Be: How Retail can disrupt online disruptors
Retailers must shift from being a place to visit and buy to the place for consumers to be. Be social, be enlightened, be entertained, be energized, be healthier, be naughty, be a treasure hunter, be surprised. The key is to identify and then deliver the ‘Be’s’ that meet your customers’ needs while staying true to your brand, and profitable to your operation. In this keynote learn from the best in the world in how they drive traffic and profit in the experience economy, and in doing so turn their customers into raving ambassadors..
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