Empowering Performance Through People
Since the industrial revolution we’ve built companies using an archaic model that originated in the military. Consider for example that the structure, strategy and operation of most organizations today is built around a top-down approach to motivating and managing employees. Unfortunately unless you are in the military, this inverted approach to operating a business is nothing more than a path to diminishing profits and lack luster performance.
Empowering and Motivating Multi-generational Workforce
Never before have we been faced with such generational diversity in the workplace. With the number of millennials in North America joining the workplace soon to surpass Generation X and Baby Boomers, we are poised for a distinct shift (or collision!) in how we interact, communicate, and work.
Empowering Customers: Capitalizing on Connections to Maximize Customer Value
Every client, customer, and member interacts with an organization or association through multiple channels. It is through these interactions that customers form their impression of whether the organization adds value, and the various forms within which they can receive that value. It is for this very reason that every conversation that our employees, board members and contractors have counts.
Empowering Leader: Increasing Employee Morale and Productivity
Leadership can be a daunting task. Balancing our own business and personal objectives while managing a team of unique individuals can be draining mentally and emotionally. With little time available to spend with staff, the real question becomes how can we get staff to do more, care more, and be present?
Empowering Your Brand: Building and Sustaining Market Distinction
Getting the most out of an employee is the single greatest challenge any CEO or business owner faces. Despite the best of intentions and effort, our ability to engage, motivate and manage employees can be overly complex and time-consuming.