Sex, Lies & Mission Statements: Making Mission Matter
Many people think that mission statements exist only in the realm of large corporations. In fact, they are incredibly important for companies and not-for-profit organizations of every size. Every employee needs to clearly understand the goals of the company and the role they play in attaining results. The simple truth, however, is that most mission statements don’t work. That’s because, on the road to capturing the so-called “mission mystique”, most organizations wind up making too many “mission mistakes”.
Dr. Bart demonstrates what great leaders in every organization, small or large, can do to immediately increase their ‘leadership capacity’ and bring their mission statement to life. In so doing, he stimulates his audiences to transform their organization’s mission statement from murk into a masterpiece that inspires action and achievement.
Achieving Service Performance Excellence through Leadership & Mission
While many organizations “talk” great service – typically through their mission and value statements—most fail in the consistency of delivery and never win the long-term loyalty of their customers. Dr. Bart proves that the true worth of “service values” comes from the extent to which they are religiously practiced rather than merely professed. To make service excellence an organization-wide reality, therefore, requires both leadership and a sense of mission which is shared throughout the organization.
Back to The Future: Timeless Lessons for Organizational Success
In Back to the Future, Dr. Bart focuses on six critical leadership basics that have endured the test of time. Interestingly, the failure to learn – and to adhere to them – represents some of the most common mistakes managers make which lead to organizational failure. Fortunately, these six concepts are simple and incredibly easy to remember. And the best part is that you can use what you learn the minute you go back to your office. Guaranteed!
Competing in the Experience Economy
In this presentation, Dr. Bart will demonstrate the growing need for every organization to recognize and respond to the challenges of the Experience Economy. More importantly, he will show you how you can transform your organization to orchestrate engaging experiences for all of your customers and have your employees give outstanding “performances” on the new business stage.
Employee Engagement: Business Buzz or Serious Business
Because of the crucial link between employee engagement and business success, today’s leaders need to become highly skilled in deploying this essential business tool and learn how to conquer the barriers that get in their way. In this presentation, Dr. Bart will show you how to take action to create an environment in which people willingly give the essential and discretionary “extra effort” that signifies high levels of Employee Engagement and ultimately impacts an organization’s success.