Curiosity Compass in Action:👉 (N)avigate Norms: Challenge assumptionsWhen a massive infrastructure deal dominates headlines, don’t assume it’s “just business.” Ask what underlying norms are being challenged.In the case of Union Pacific, the century old norm of regional rail monopolies is being upended. What other industries could benefit from coast to coast integration? Conversely, are there norms around fairness and competition that need defending? By questioning orthodoxies, you reveal opportunities and threats that others overlook.👉 (E)xplore Beyond: Cross domain inspirationUnexpected search trends encourage you to look beyond your sector.For instance, the viral “Is it too late to start…?” meme reflects anxiety about starting something new. In your organization, that might translate into training programs for mid career employees or workshops on Radical Curiosity (hint hint, nudge nudge).Looking at other domains sparks ideas you wouldn’t find by examining only your own industry, and helps your strategy stay competitive as your sourcing ideas far from your competitor’s vantage point.👉 (S)olve Systematically: Turn signals into operationsForesight is useless if it stays in the strategy deck (most of strategy is). Once you’ve identified a trend, you need to review and adapt your processes.This could mean rethinking your supply chain dependencies, updating risk analyses for clients, or developing new content that addresses emerging concerns.Solve systematically by breaking down each process and implementing improvements.👉 (W)iden the Lens: Consider all stakeholdersBig deals trigger strong reactions because they affect more than just shareholders.The Union Pacific merger is raising questions about job losses and service quality; BlackRock’s port acquisitions is sparking debates about national sovereignty and the role of the private sector.When you widen your lens, you see how an innovation or strategy will ripple through employees, customers, suppliers and communities. Having a holistic view helps design solutions that create shared value rather than unintended harm. |
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