NSB Logo

Dr. Brian Goldman

Emergency Room Physician, Bestselling Author & Medical Watchdog

Dr. Brian Goldman is one of North America’s most trusted voices in medicine. He is seen as the doctor who thinks like a patient. Dr. Goldman is the bestselling author of The Night Shift­ and The Secret Language of Doctors. He also hosts the provocative radio show White Coat, Black Art on CBC Radio.

Toronto, Ontario, Canada


Future of Healthcare | Will Someone Please Invent An App for That?
Twenty-first-century health care is advanced and cutting edge. At the same time, health computing and information technology can be called primitive and user-unfriendly. The same people who gave us surgeons who can transplant faces and hands make health professionals handwrite their notes and make patients use a phone to book appointments and stay in touch with the doctor. How does disruptive innovation relate to the current landscape of our healthcare system? Sometimes, it takes someone from outside the world of medicine to show us a better way. Dr. Brian Goldman makes the case that health needs a big disruptive shake-up in healthcare computing. He gives examples of software apps that are making things better for health professionals and patients alike. 

Key takeaways:
• Using the hackathon approach, how even the most technophobe doctors and nurses can team up with up-and-coming software engineers to invent cutting-edge medical apps.
• How to reduce unnecessary wait times by optimizing processes through mobile devices.
• The structures needed to free up more time away from services and re-allocate it towards thinking & developing strategies for innovation.

The Power of Kindness: Why Empathy Is Essential in Everyday Life
Powerful and engaging, this presentation takes audiences far from the theatre of medicine and into the world at large and investigates why kindness is so vital to our existence. Dr. Goldman shares personal anecdotes from his quest to gain a deeper understanding of his own sense of empathy. Audiences will also hear some captivating & moving stories from around the planet showing the secrets to success used by some of the most empathic people alive.

Whistleblowers in Health Care
If we’re going to make health care safer for patients, it pays to have a few more whistleblowers. You probably have your own opinion about whether people like Edward Snowden are heroes for exposing government wrongdoing or traitors for threatening national security. Dr. Goldman believes people like Edward Snowden are heroes for exposing government wrongdoing or traitors for threatening national security. Surprisingly, whistleblowers are quite unusual in health care. Using excerpts of interviews from his radio program White Coat, Black Art, Dr. Brian Goldman explores the need for whistleblowers in health care and examines the reasons why there are so few of them. He brings examples of hospital whistleblowers and what happened to them when they spoke up. He points to the United Kingdom as a shining example of a country that is making health care safer by turning whistleblowing into a virtue.

The Secret Language of Doctors
Doctors and other health professionals have invented thousands of words, phrases and acronyms that they use to describe patients, everyday situations and colleagues they wish they didn’t have to deal with. Reasons for inventing slang words can create a bond of shared anger or misery among colleagues. Or it can prevent eavesdropping outsiders from understanding what you’re talking about. Slang or argot that is well constructed can be said along hospital corridors and elevators without patients and family members being the wiser. Irreverent, funny and often biting, veteran medical culture watcher Dr. Brian Goldman gives the telling examples of medical slang, where they come from, and what they reveal about the culture of modern medicine.

Patient Engagement
Until recently, at most Canadian hospitals, they seldom paid any attention to the patient point of view. It’s common among health professionals to think the opinions of patients aren’t worth getting because patients don’t know medicine. Smart hospitals are taking patient complaints and are using them to make health care delivery better. And, they’re involving current and former patients and their families in every aspect of hospital life: from interviewing potential new hires to changing the way the hospital delivers health care. Dr. Brian Goldman explores the problems in health care that can be solved with more input from patients.

Platform Plus

Panelist/In Conversation


AOM | Media Award

Media Award for Health Reporting: Excellence in Health Reporting - Radio

  • Brian Goldman was wonderful, in fact I do wish we had him booked earlier in our event as his approach would have been enjoyed more that way!

    - Director of Practice & Communications, College of Licensed Practical Nurses of Alberta
  • We can't thank you enough for your contribution to the evening. More importantly, I thought it very kind of you to be so generous with your time spent with the staff and supporters of the event. The gift of your books was very thoughtful. The CCS staff were overwhelmed by the response from the audience to the campaign ask. It was far beyond their expectations.

    - 145 Live Solutions
  • The event with Brian Goldman surpassed all our expectations. Dr. Goldman was informative and entertaining. I really think that Dr. Goldman's smooth engagement with the panel and with the audience presented some new insights for him as well.

    - George Street United Church
  • Dr. Goldman was a huge hit! Folks were over the moon with his talk - both the content and the manner in which he delivered his message. All the evaluations noted that he set the tone for the conference - which was very positive and congratulated us on selecting such a fine speaker.

    - Nova Scotia Community College
  • His presentation was excellent and he put real effort into personalizing the content. He struck an excellent balance between content and entertainment. We'd be thrilled to have him again.

    - Friends of Medicare
  • Dr. Goldman was well received. He even took the time to sign the books that were included in our arrangement which has made for a great stewardship piece for our major sponsors. We are thoroughly pleased.

    - Events Specialist, The Lung Association
  • Brian is always fantastic. He was helpful and accommodating to work with. Great all around.

    - Manager, Community Engagement and Information Technology, The Change Foundation
  • It was very insightful and engaging. The attendees were also interested in the topic and asked a lot of questions during the Q&A. I enjoyed his sense of humour and the way he spoke with the audience, and his use of various real-world examples and audio clips in his slides helped make the topic of healthcare and medical errors very pertinent.

    - Marketing Team, Best Doctors

Summary Profile

Dr. Goldman’s style on stage is earnest, heartfelt and sincere. On stage it becomes clear that he has a passion for compassion. Dr. Goldman makes complex medical issues digestible for audiences. He personalizes medicine and the human frailties of his profession. He is unafraid to address tough or controversial issues head on in a comprehensive way.

Dr. Goldman is one of those rare individuals with great success in not one but several adrenaline-pumping careers. He is a highly regarded emergency physician at Mount Sinai Hospital in Toronto. A veteran medical broadcaster, he is also the host of the Canadian Broadcasting Corporation’s award-winning radio show “White Coat, Black Art”, where he takes listeners behind the scenes of hospitals and doctor’s offices. Dr. Goldman unpacks and demystifies what goes on inside medicine’s sliding doors – with topics that include burnout among health professionals, racism in health care and meeting the challenge of providing care for kids with complex medical needs when they age out of the system.

His inspiring yet bracingly honest TEDx talk about medical errors—which has been viewed on the Internet almost one million times—has cemented his reputation as one of his generation’s keenest observers of the culture of modern medicine.

A bestselling author of the book The Night Shift: Real Life in the ER, Dr. Goldman takes readers through giddying heights and crashing lows as he works through a typical night shift in one of Canada’s busiest ERs. His second book The Secret Language of Doctors is a biting look at medical slang, and what it reveals of what the doctor really thinks about your mother’s obesity, your grandfather’s dementia or her colleague’s competence.

And, he’s not afraid to take a hard look at himself. In his latest book – The Power of Kindness: Why Empathy is Essential in Everyday Life – Goldman searches for his own capacity for caring around the world, through his own brain circuitry and inside his heart.

RT @cbctom: BTW Nick Nurse just led a team to the NBA Finals in his first season as head coach. If I may say.... #WeTheNorth https://t.co/o… (2019-05-26 03:37:23)
RT @MapleLeafs: 🙌🙌🙌 Congratulations to the @Raptors on winning the East and advancing to the NBA Finals! #WeTheNorth https://t.co/iCqnISxP… (2019-05-26 03:37:10)
RT @SportsnetBen: Damn, the Lowry chant had me feeling for Demar. (2019-05-26 03:35:55)