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Scott Friedman

Motivational Humorist

Scott Friedman, CSP, and former President of the National Speakers Association (NSA), is an internationally sought after professional speaker and author. As a motivational humorist, Scott inspires and entertains with engaging, interactive, and content-rich programs. Scott’s main areas of expertise are employee innovation & engagement, customer experience, sales motivation, and creating a happier, more connected workplace and life.

Golden, Colorado, USA


Celebrate – Lessons Learned from the World’s Most Admired Organizations
Imagine a workplace where productivity is at an all-time high, where employees are happy to come to work every day, where resources and people are matched to their strengths and are recognized accordingly. Where the notion of “stress” has been replaced with a sense of authentic enjoyment and fun. With lighthearted humor and refreshing honest, Scott shows you how to turn grievances into gratitude, dismay into play, and failure into lessons learned. He weaves the latest pertinent research together with ready-to-use examples showcasing the power of “the celebration mindset” in action. Turn employees and customers into advocates as you celebrate all that is good in your organization.

The Best Way to Predict the Future is to Create It In these globally competitive times, resourcefulness and innovation are essential to survival. The fast-paced, humorous call-to-action will show you & organization how to become a victor – rather than a victim – of change. Learn to be driven not by circumstances and emotion, but by your values and purpose. Scott’s easy-to-use ideas will help build more team spirit, greater productivity, elevated team performance and a healthier, happier culture. An ideal kick-off or closing to your convention, this presentation leaves participants feeling energized, inspired and more accountable to create a better future for themselves and their organizations.

Connecting with Customers
Customer expectations have dramatically changed over the years. Today, satisfying the needs of your customers by providing fast, efficient service is no longer enough. The most successful service companies move beyond customer satisfaction and engage customers in a memorable experience that is consistent with their brand promise. Every employee must live service and take pride in a culture that honors and rewards both employees and customers.This entertaining and insightful program is full of tools and techniques that will help you to engage your customers and build perceived value. Learn to build long-term loyalty as Scott reveals the secrets to connecting with customers and employees.

Using Humor for a Change
Using positive humor creates an immediate bond between people, evoking feelings of camaraderie. Humor enhances receptivity, reduces resistance, and sets a tone of familiar cooperation rather than contention. This interactive program explores how to use humor, creativity, and engagement strategies to make an organization more positive, productive, and fun. You will learn to tap into your unique sense of humor, a skill essential to creating the rapport that will pave the way to better relationships and better results. By putting the tools and tactics from this entertaining and insightful program into play, you will soon discover that those who laugh, last!


NSA | Cavett Award
Meeting Industry Leadership | Rise Award

Summary Profile

In addition to being the CCO—Chief Celebration Officer—at Friedman & Associates, Scott is the author of “Celebrate! Lessons Learned from the World’s Most Admired Organizations,” “A Celebration a Day! 365 Ways to a Happier, Healthier Workplace,” “Happily Ever Laughter—How to Engage Any Audience,” and “Using Humor for a Change.” He is also the co-author of four additional books.

As a Global Speaking Fellow (designated by the Global Speakers Federation), Scott continues to have a strong presence both domestically and internationally. Scott is the 2013 NSA Cavett Award Recipient, presented annually to the NSA member whose accomplishments over the years have reflected outstanding respect, service, honor, and admiration in the Association and the speaking profession. Scott was awarded the Meeting Professionals International (MPI) 2013 Recognizing Industry Success and Excellence (RISE) Award. “This award honours those rare individuals who by visionary hard work and creative insight have positively changed the global meetings and events industry community” (MPI). In 1988, as the President of the National Speakers Association of Colorado, he founded the Meetings Industry Council of Colorado (MIC), a coalition of professional meetings-industry-related organizations. He is proud to continue his involvement with the MIC and their latest event which included over 1200 attendees in March of 2017. In April 2005, Scott’s vision brought the first Global Speakers Summit to Singapore with 300 international speakers and meetings professionals from 20 countries attending this event.