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Simon T. Bailey

Business Leadership Expert & Former Sales Director at the Disney Institute

Simon T. Bailey teaches influencers how to improve themselves and change the world. As an Executive Advisor, Career Mentor, and Keynote Speaker, he doesn’t take people where they want to go; he guides them by providing strategic steps to where they need to go.  He inspires through relevant stories, thought-provoking evidence based research: breaking through the motivational paradigm that causes individuals to stretch and produce results.

Windermere, Florida, USA

Presentations

Shift Your Brilliance: Harness the Power of You
Are you waiting for your company or organization to do something? Well, guess what: they are waiting for you to take ownership. The “adult daycare center” is closed and you are now responsible for developing yourself and producing results. Business change is moving at the speed of light and to keep pace your organization needs you to be your own career architect. But what is driving this line of thinking? Technology clearly is playing the biggest role. McKinsey & Company forecasts by 2025 automation technology innovations will assume tasks now performed by 250 million knowledge workers worldwide, freeing the remaining workforce to devote time and energy to more creative pursuits. Whether you hold a leadership position or not, repositioning yourself to revitalize your role within your current team or company is a powerful tool for professional development and rapid career growth. You will learn Simon’s strategies for staying relevant in every economy.

Shift Your Brilliance – Leading Amidst Uncertainty 
Business change is happening at the speed of light. The leadership skills of yesterday will not carry the day in the new and rapidly evolving business landscape. McKinsey & Company forecasts that by 2025, automation technology innovations will assume the tasks now performed by 250 million knowledge workers worldwide. To stay relevant and competitive, even the most senior leaders must reposition themselves and their companies – and this will take a mindset reset. Simon will address the critical strategies that empower individuals to lead without a title and stay relevant in every economy while escalating their impact.  He will share core principles for acquiring a forward-looking mindset while guiding participants on how to discover the insight needed to be a leader for the future. Finally, Simon will challenge you to commit to becoming the Chief Breakthrough Officer in your organization. 

How to Break the Sound Barriers in Education 
According to the World Economic Forum, as we march toward the fourth industrial revolution, our young people are not prepared. By the time they graduate from high school, as many as two-thirds of children entering primary school today will not have the skills required to get a job. The impact will be worse for women, who already have less than two-thirds of the economic opportunity that men have.  We cannot sit by any longer and watch the future of our country’s greatest asset – young people – have their wings clipped even before they soar. Empowered Education is the clarion call for everyone concerned about this country’s economic stability to rise up and transform the system from the inside out. The revolution is real, because the future is here. 

Customer Experience – Increase Your Revenue with a Spirit of Excellence 
Customers who have a great experience with a company are 9x more likely to recommend them, 8x more likely to trust them, and 7x more likely to forgive their mistakes and to buy from them again.  94% of customers who have a low-effort service experience will buy from the same company again.  85% of buyers will pay more for a customer experience, but only 1% believe that vendors consistently meet their expectations.  Be inspired to create a simple and consistent customer interaction that produces loyalty, referrals, and higher revenue. Simon’s wisdom and expertise enabled an Orlando-based healthcare system to be acquired and a division of a hospitality company to be ranked #1 for customer service by Expedia.com.  His team also custom-designed a full-cay customer experience program for Boston Consulting Group entitled “Platinum Service with a Brilliant Touch.” 

Stop Selling and Start Connecting 
The Gallup Organization states that 70 percent of human decision-making is emotional and 30 percent is rational. When buyers emotionally connect with a brand, they buy more, pay a higher margin, and tell others about their experience. It is imperative for sales professionals to stop selling and start connecting. When they sell, that’s a transaction. However, when they connect, a relationship is created for the life of the brand. This shift in selling has tremendous upside potential as organizations experience disruptive market forces, a change in client needs, and unseen economic headwinds. Sales professionals who intend to grow market share by acquiring new customers and increasing margins from existing customers must examine their sales edge. 

Awards

2015
CPAE Speaker Hall of Fame

2013
Editor’s Picks for Favorite Speakers of 2013 by Meetingsnet.com

2010
Meeting and Conventions Magazine Favorite Speakers

2000
Central Florida Man of the Year

  • He was the highlight of conference for me and likely for many of our participants...His honesty about his mistakes at Disney made him approachable and real. His hints were all things they could do immediately when they got back to their restaurant, without big barriers or months of work. We couldn’t be happier with the impact Simon had!

    - Senior Director, Training & Development, Boston Pizza
  • Simon said more in ten minutes during our “Learn and Burn” session than some say in ten years. Our 1,000,000+ members will forever be impacted by his brilliant insight.

    - Former President, Arbonne International
  • Simon will encourage you to pull yourself up by the boot straps and march ever so clearly into a bright future.

    - CEO, Rosen Hotels and Resorts
  • You did an amazing job for our Microsoft Front Row Access program. You have loads of energy and provided steps for people to really make changes in their life

    - Microsoft

Summary Profile

Simon T. Bailey is the CEO of Simon T. Bailey International, a premium education company specializing in creating learning and development content for individuals and organizations. Simon derives great joy by sharing and inspiring men and women with a simple transformational framework and the tools needed to create a purposeful life and a meaningful and profitable business.

Simon delivers tangible takeaways that are easy to implement and produce sustainable results. He connects with any audience – on many levels – with a relevant message that resonates beyond the stage. Simon serves as a guide and catalyst, challenging people to shift and create their future. With his wisdom and expertise, an Orlando-based healthcare system was able to be acquired and a division of a hospitality company was ranked No. 1 for customer service by Expedia.com.

Simon is one of America’s top 10 most-booked corporate and association speakers on Change, Leadership, and Customer Experience. He has worked with over 1,500 organizations and has impacted more than 2 million people through his presentations and seminars in 45 countries worldwide. As a Hall of Fame keynote speaker, executive adviser, and author, he addresses more than 100,000 people each year. Some of his clients include AT&T, IBM, MasterCard, Microsoft, and Toyota. 

His popular Building Business Relationships course for LinkedIn (via Lynda.com) has been viewed by 20,000 professionals in 100 countries. His new course, How to Find a Sponsor, is receiving rave reviews. Simon is the top-selling author of seven books and creator of the Shift Your Brilliance System, a personal development program that takes individuals and organizations on a transformational journey to create a brilliant life and business. A percentage of the revenue from system sales benefits the U.S. Dream Academy, a nonprofit organization that positively impacts urban youth.

Prior to founding his company, Simon worked in the hospitality and tourism industry for 20 years and was sales director and new business development director for the world-renowned Disney Institute based at Walt Disney World Resort.®

Simon holds a Master’s degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key Honor Society. He is also a former member of the advisory council for Management and Executive Education at Rollins College Crummer Graduate School of Business, one of the top 25 best private graduate business schools in the United States.

He was named Man of the Year by the Leukemia & Lymphoma Society of Central Florida and serves on the Board of Directors for the U.S. Dream Academy and the Orlando Health Foundation. Speaker magazine also selected him as one of the top 25 “hot speakers” shaping the profession.

When Simon is not working, he spends quality time with his two active teenagers, roots for the Buffalo Bills, and is an avid moviegoer.