NSB Logo Charlene Li Charlene Li

Charlene Li

Speaker Featured

San Francisco, California, USA

Expert on Digital Transformation, Disruption Leadership and Strategy, Customer Experience & the Future of Work

Charlene Li is an expert on business transformation strategy and disruptive leadership and the NYT bestselling author of six books, including her latest, “The Disruption Mindset.” She is working on her next book, “Winning with Generative AI.” Charlene has worked with hundreds of top companies, from Adobe to Southwest Airlines, and advised 49 Fortune 100 companies. She has spoken at events like the World Economic Forum, TED, and South by Southwest. Previously, Charlene was the founder/CEO of the disruptive analyst firm Altimeter Group and Chief Research Officer at PA Consulting. Charlene graduated from Harvard College and Harvard Business School and was named one of the most creative people in business by Fast Company.

Keynote Speeches

NEW! Winning With AI: Crafting a Future-Ready Strategy

For Large Conference Audiences

This keynote introduces the strategic implications of AI for today’s leaders. Charlene shows how to connect AI to an organization’s core mission, sharpen competitive advantage, and accelerate long-term growth. Attendees gain clarity on where to focus, how to avoid pilot purgatory, and how to lead through workforce and cultural change—without getting lost in technical complexity.

NEW! Creating a Unified AI Strategy: An Executive Roadmap

In-Company Executive Sessions

Designed for senior leadership teams, this session focuses on aligning AI with enterprise priorities. Charlene guides executives through identifying high-impact initiatives, navigating workforce evolution, and managing risk while moving at speed. The result is a shared vision and an actionable roadmap that brings clarity, alignment, and momentum across the organization.

NEW! Strategizing AI: Vision, Alignment, and Execution

For AI & Digital Leaders

This advanced session is built for leaders responsible for AI strategy and execution. Charlene explores how to craft a compelling AI vision, secure executive and stakeholder buy-in, balance innovation with responsibility, and scale impact across the organization. The emphasis is on turning strategy into sustained value—not experimentation without outcomes.

Disruptive Transformation

“Disrupt or die” has been the rallying cry for decades, but what does it actually mean to be disruptive, to make it the center of your strategy? Many established companies set a goal to develop “disruptive” innovations, believing innovation will disrupt their market and drive growth. But that’s not how it works: Disruption doesn’t create growth. Growth creates disruption.

In this speech, Charlene acknowledges that transformations are never easy, and the unrelenting pace of technological change makes it doubly difficult. But there’s hope and a way forward—starting with reframing your strategy, leadership, and culture so that disruptive growth is at the top of your agenda.

Audiences will learn to:

  • Define what disruption is—and isn’t—and how it can drive disruptive growth
  • Identify and prioritize the right disruptive growth moves and align the organization around them
  • Understand how leaders must show up differently when pursuing a disruption strategy
  •  Instill disruption into a status-quo culture
The Future of Work

New technologies pop up daily that allow us to connect and communicate with employees in real time. Yet organizations are wired for a bygone era when there was the luxury of time and proximity. Most organizations measure employee engagement in yearly surveys—hardly the way to truly engage employees in the digital era.

In this speech, Charlene makes the case to develop a new mindset, one that’s centered on creating a long-term relationship with employees that melds holistically with creating great experiences for customers. From creating belonging among hybrid workers to the adoption of generative AI, we’ll dig deep into how technology is changing the nature of work and our relationship with employees.

 Audiences will learn to:

  • Understand how employee expectations in the workplace are being influenced by their personal use of technology , especially generative AI
  • Prepare for the long-term implications for employee engagement
  •  Identify the experiences that employees value the most
  •  Create rich collaboration experiences that support a different way of work
Leadership in the Digital Age

Digital technologies have revolutionized relationships, and leadership is no exception. To be truly engaged, effective leaders must harness and master the power of digital communications and branding, especially with the challenges of leading a distributed team.

In this speech, Charlene explains that the key is understanding how your personal leadership style can be extended and scaled through digital techniques to achieve your most important goals. You’ll learn the art and science of how to listen, share, and engage with employees and customers in the digital era. We’ll also discuss common objections and concerns of leaders and how to address them.

Audiences will learn to:

  • Master a new way of developing relationships, which begins by stepping out of traditional hierarchies
  • Listen at scale, share to shape, and engage to transform
  • Shift to a digital mindset
  • Apply the right digital tools to meet strategic goals
Leading with Wisdom

What does it mean to be wise? Wisdom is not just a matter of intelligence, knowledge, or character. Smart people make foolish decisions all the time. But what if we could improve our decision-making even a little bit and make consistently wiser choices? Imagine the exponential impact if we could intentionally support the people in our organizations to be wiser, regardless of their experience levels.

In this speech, Charlene takes audiences on a journey of discovery toward experiencing the true power of wisdom. With the right tools and guidance, you, too, can learn to make the right decisions and create a life and organization filled with meaning, purpose, and happiness.

Audiences will learn to:

  • Define wisdom in the context of leading an organization
  • Develop wisdom in themselves and others
  • Create a wise organization capable of consistently making great decisions

Audience reviews:

  • Charlene Li will help you and your team dance with disruption in this fast-changing world. - Former Vice Chair of GE
  • Charlene Li is one of our finest business minds. - #1 NYT Bestselling Author Daniel H. Pink

Speaker Biography

For the past three decades, Charlene Li has been helping people see the future and thrive through disruption. She has advised executives and boards to recognize the vital truth that companies can’t simply innovate in order to stay competitive. They must transform.

As a sought-after expert on disruptive transformation, leadership, customer experience, and the future of work, Charlene has worked with hundreds of organizations—ranging from Adobe to Southwest Airlines and 14 of the Dow Jones Industrial 30 companies—to provide her insights to support a winning strategy for disruptive growth and a plan to identify and seize an opportunity no one else has the audacity or confidence to reach for.

Throughout her career, Charlene has been at the edge of disruption. She worked in newspapers in the early 1990s and helped them navigate the shift from print to online. As a Principal Analyst at Forrester Research, she covered interactive advertising, search marketing, and the rise of social media. In 2008, she founded Altimeter Group, a disruptive competitor that challenged analyst firm incumbents such as Gartner, Forrester, and IDC, which was acquired by Prophet. Charlene went on to serve as the Chief Research Officer at PA Consulting, where she led the company’s thought leadership program. She currently leads her own firm, Quantum Networks Group.

Charlene is the New York Times bestselling author of six books, including The Disruption Mindset, Open Leadership, and the critically acclaimed Groundswell. Her latest book, Winning with AI: The 90-Day Blueprint for Success, lays out a master plan for AI strategy.

She is an experienced speaker who has inspired leaders in intimate forums and expansive conference halls. She has delivered keynote addresses at such venues as the World Economic Forum, TED, and South by Southwest.

Charlene is frequently quoted in The Wall Street Journal, The New York Times, USAToday, Reuters, and The Associated Press, and she’s shared her expertise on 60 Minutes, The McNeil NewsHour, ABC News, CNN, and CNBC.

Charlene earned an M.B.A. from Harvard Business School and an A.B. degree magna cum laude from Harvard College. In her spare time, she teaches her beloved cat new tricks.

 

Audiences Will Learn How To (based on the session content):

  • Ground AI strategy in the company’s purpose, values, and business strategy

  • Identify the highest-value opportunities where AI strengthens competitive advantage

  • Understand the leadership, workforce, and cultural implications of AI adoption

  • Build a robust AI strategy that holds up amid rapid change and uncertainty