Building High Performance, Innovative, Inclusive and Respectful Workplaces in the World of Remote, Hybrid and Office Workplace Models
Paul Pelletier and his ground-breaking work in workplace culture, collaboration and inclusion are transforming hybrid, remote and in-office workplaces in all sectors. His passion is helping organizations, regardless of their workplace model, enhance their performance by building workplace and team cultures that are respectful, innovative, resilient, healthy and inclusive. As a professional speaker, he has spoken at hundreds of conferences and events and worked with clients from global corporations to policing organizations and from public sector institutions to health care and other professional associations.
From Mandate to Momentum: Re-Engaging Culture After Return-to-Office Orders
Focused on organizations implementing hybrid or partial return-to-work, this session helps leaders rebuild trust, engagement, and productivity after mandates have disrupted culture and morale.
The emphasis is on leadership behaviour, communication, and making in-office time meaningful rather than performative.
Leading Through Resistance: Supervisor Skills for a Full-Time Return-to-Office Environment
Designed for managers and front-line leaders who are absorbing employee frustration, disengagement, and quiet resistance following full-time Return-to-Work orders.
This session provides practical tools for navigating emotionally charged conversations, restoring engagement, and leading without escalating conflict.
Public Service, Shared Purpose: Leading Through Return-to-Work Orders in Unionized Public-Sector Organizations
Purpose-built for unionized public-sector environments, this session addresses the added complexity of collective agreements, grievance risk, political direction, and public scrutiny. The focus is on stabilizing culture, reducing labour-relations risk, and reconnecting employees to public-service purpose without reopening the RTW decision.
Across all of these offerings, the consistent message is that RTW mandates succeed or fail based on leadership—not enforcement. These sessions are practical, timely, and highly relevant to organizations trying to move forward after difficult and often emotionally charged decisions.
Platform Plus Presentations
Unique formats and ways to connect with audiences.
Effectively Dealing with Disrespect
This workshop helps professionals use direct conversations to take the initiative to confront the problem.
Critical to disrespect management, participants will develop strategies for changing the context of conflicts from negative to positive, from disrespectful to appropriate.
Participants will learn how to turn a disagreement into an opportunity to provoke learning and enrich relationships.
Lastly, the workshop will cover how to create lasting solutions to conflict and tips for sticking to them.
More specifically, it will enable participants to enhance their communication skills and awareness for: Addressing bad behaviour. having difficult conversations, tackling tough behavioural challenges, improving listening skills, and enriching relationships and workplace culture.
Building a Workplace for Everyone – A Diversity and Inclusion Primer
Creating a sense of belonging is essential to success.
This workshop helps professionals improve their awareness of diversity and inclusion to improve their culture and success. People from different backgrounds, cultures, countries, sexes, ages have different approaches to communication, motivation and idea creation. They all belong and they all want to feel included. – by expanding your awareness of diversity, you can create as much opportunity for patients and staff to feel comfortable, cared for, empowered and respectful.
More specifically, it will enable participants to enhance their diversity/inclusion awareness and improve their workplace culture that will lead to: Improving the patient experience and attracting new patients, providing better patient care, increasing employee satisfaction and retention, and fostering problem-solving skills.
Workplace Culture – Moving your Workplace from Stressed to Blessed
Diversity extends beyond race or ethnicity, religion, culture or newcomer status to include factors such as geography, language, politics, gender, beliefs, economic status, abilities, skills and interests.
A diverse workplace reflects our communities. Diversity intelligence, just like emotional intelligence, can be leveraged to enhance office culture, improve employee engagement, support patients and foster innovation.
This workshop helps professionals use diversity intelligence to improve their culture and success. People from different backgrounds, cultures, countries, sexes, ages have different approaches to communication, motivation and idea creation – by expanding your awareness of diversity, you can create as much opportunity for patients and staff to feel comfortable, cared for, empowered and respectful.
More specifically, it will enable participants to enhance their diversity awareness and implement effective diversity programs in their workplace for: Improving the patient experience and attracting new patients, providing better patient care, increasing employee satisfaction and retention, fostering problem-solving skills, and promoting organizational values more fully.
Fierce Conversations – How to Strategically Manage Conflicts
Conflict can be avoided if steps are taken early in a discussion to diffuse anger and facilitate communication.
Furthermore, by applying a series of thoughtful steps and tools, most conflicts can be resolved effectively. Critical to success is learning how to engage early, using skills to resolve the conflict and avoid escalation.
The focus of this workshop is on providing professionals with tools for approaching and resolving disputes in the early stages, before they become full-blown conflicts. Participants will learn how to assess the situation early, maturely and how to change the context of the conversation.
This workshop will enable participants to understand how to effectively reduce and manage conflicts and have conversations to resolve them.
More specifically, it will enable participants to enhance their conflict management skills and awareness for: Proactively engaging to reduce conflicts, addressing disagreements with both patients and staff, having difficult conversations with patients and staff, tackling tough challenges, improving listening skills, enriching relationships and workplace culture, and changing the context of conflicts from negative to positive.
Stopping your Workplace Bully
Research shows that 70% of workers have been impacted by workplace bullying. Bullying poisons the work environment. Its impact is enormous: chaos; disengagement; loss of creativity and productivity; and sick leave, benefit and turnover costs. It not only creates dysfunctional workplaces, but also impacts your personal and your organization's reputation and bottom line. Paul offers proactive, practical, easy-to-implement measures that everyone, regardless of role and influence, can take to prevent and stop workplace bullying.
Key Takeaways:
• How to distinguish workplace bullying from normal workplace interactions.
•Techniques for approaching workplace bullying more strategically and within the context of organizational policies.
• A framework for developing an action plan for addressing and managing workplace bullying.
Paul is captivates his audiences by humorously and openly speaking about the “elephants in the room” that ruin our workplaces by creating chaos, intimidation, fear, and dysfunction.
Audience reviews:
Paul is an excellent speaker and engages his audience in a collaborative learning exercise. He is highly articulate and his legal training was very helpful in making complicated legal issues easy to understand. He has an easy-going yet knowledgeable approach. Very funny and good listening skills. He is passionate, effective and delivers a very powerful message.
- Associate Professor of Business, Penn State, USA
I found the presentation on bullying on projects particularly inspiring yet of considerable practical value…Paul’s passion for this subject matter transcended his presentation and manifested well in his ability to model the principles discussed…His personal experience as a victim of bullying was delivered with honesty and credibility, and was well received by the audience. I would not hesitate to highly recommend this presentation to any organization!
- CEO of Greybeards Inc.
It takes courage to speak up and denounce bullying and it takes competence to speak about bullying. Paul Pelletier has both. Personal experience and extensive research are coupled in his presentation. Paul provides both insight and practical information. With skills, poise and empathy he guides his audience to recognize bullying in all its forms. For many, his presentation will be the first step towards awareness, healing and action.
- PMI Ethics Member Advisory Group
Paul was spot-on in his presentation. I appreciated his professionalism, energy, humour, intelligence, knowledge, extraordinary skills and ability to synthesize a very complex topic into a dynamic, relevant and cohesive whole package. This was a courageous presentation delivered with laser-focus and I was personally impacted to the point of tears. It was just what we needed right now. All I can say is that every organization should engage you!
- Chair of Information, Sciences, and Technology — Penn State, USA
The Keynote Presentation you gave this morning was absolutely outstanding and, in my opinion, the best Keynote we've ever had at CWCC. I was bowled over and people spoke about it all day long. It's a pleasure and an honour to know you. Cheers and thank you so much for elevating the conference by providing such amazing content in an incredibly authentic and meaningful way.
Paul Pelletier brings over 30 years of work as a corporate/technology lawyer, business leader and owner, workplace respect and diversity, equity and inclusion leader. In our world of remote, hybrid and in-office workplace models, Paul helps organizations find customized solutions for building workplace cultures centred on respect, inclusion, accountability and trust so that everyone thrives. His speaking and consulting services make positive, sustainable impacts within organizations, laying the foundation for innovation, high performance teams, improved collaboration, and enhanced employee wellness.
Paul previously served as the Chair of Diversity and Inclusion at the Attorney General Of BC – Legal Services Branch and is a member of the Métis Nation of BC and the LGBTQ2+ community. He is also the author of two books, including The Workplace Bullying Handbook.
Paul’s clients include policing organizations, professional associations, governments, healthcare, technology companies, banking and insurance companies, airlines, travel companies, food services and retail operations, universities, law firms, dental practices, charitable organizations, corporate boards and Project Management Institute (PMI) chapters. He has presented at conferences all over the world including the United Arab Emirates, Switzerland, Italy, England, and throughout the United States and Canada. He is fluently trilingual in English, French, and Spanish, and offers customized talks in all three languages, tailored to diverse audiences.
Paul also works with individual organizations and their leadership and HR teams helping they improve their leadership skills to address conflicts, effectively manage performance, and build respectful and inclusive workplace cultures. He provides customized workshops and master classes on all his topics. He often partners with organizations to create tailored workplace models and strategies that are designed to foster more inclusive and collaborative workplaces, enhance overall organizational and employee wellness, and improve performance at all levels.
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