Jennifer Moss

Jennifer Moss will appear live from her home/studio to yours for your next virtual conference, meeting or webinar, to bring her experienced insights into workplace wellness, preventing burnout, happiness at work, resilience, post-traumatic growth and more. She’ll customize to your group and engage in Q&A.

Since the pandemic we’ve been operating in crisis mode. It took 41 percent of the global workforce to resign for us to finally admit, crisis mode may not be sustainable. And yet, here we are in 2023, growth expectations have not slowed, workloads are still unmanageable, and people keep quietly quitting or quitting outright.

The lack of stress-testing before the pandemic caught organizations completely off guard. It wasn’t just overwork, there were changes in process, new technology to master, ever-increasing meetings, new modes of working, rising loneliness, and an explosion of inefficiencies that felt like pouring glue into an already sluggish wheel.

Although there’s a strong desire to put the past into the rearview, Jennifer believes that’s a mistake. Three years of living in fight/flight/freeze changes people. We can’t go back. And, do employees really want more? Or do they just want something different? A ‘jam the toothpaste back in the tube’ strategy has never worked – why would it now?

Jennifer Moss, globally recognized as an expert in workplace wellness, can show you how to capture those lessons from the past to make a better future of work.

Takeaways include:
• How to better measure risk of attrition and disengagement before it’s too late
• Tackling unmanageable workloads (it’s not what you think)
• The six root causes of burnout—and what organizations can do to prevent it
• Why traditional corporate wellness initiatives may worsen the problem
• Leading in the age of quiet quitting, rage applying, and future work trends
• Ways to shape a better hybrid/remote/in-person strategy to prevent burnout
• How organizations can lead with empathy and why that matters right now

A chronic state of urgency and heightened stress has made it more challenging to reach our potential. Many of us feel depleted and less effective in our jobs. Brain fog – a symptom of chronic stress – can make recall more difficult, and small tasks feel enormous. We’re distracted and lack motivation, so even making simple decisions can feel like a Herculean task. All of this is adding up. We’re working 30% more each day to hit the same goals we used to reach effortlessly. If this is how you’re feeling, you’re not alone. But, there are solutions.

Jennifer Moss, globally recognized as a well-being expert, and author of the book, The Burnout Epidemic, published by Harvard Business Press, will share how to identify chronic stress and offer strategies to prevent it – for both managers and individuals.

Takeaways include:

• The myths and facts about burnout
• How to identify when we’re burning out
• How to reach out to help others in need
• Building resilience – to protect our well-being during times of change
• Current realities of learning and achieving goals while combating stress
• Easy-to implement five-minute daily habits for improved well-being

Can you really be both “happy” and “at work”? Loving what we do makes us more engaged, productive and higher performing. So, why is only 13% of the global workforce happy and engaged? Despite all the stats, happiness strategies are often low on the workplace priority list. With 50% of our waking hours spent at work in our lifetime; this is a massive problem. It isn’t just costing employers – studies show that employee disengagement is making us lonely, anxious, and harming our health.

Jennifer Moss believes we can solve this well-being crisis and has the research and data-backed insights to show us how. Drawing on her experiences in behavioural sciences and member of the Global Happiness Council think tank, Jennifer provides audiences with practical advice to become happier, healthier, and higher-performing.

Takeaways include:

• The insights from behavioral sciences on how to be the most effective leaders or managers
• Psychological fitness techniques to better manage stress
• The organizational shift in focus from work/life balance to work/life continuum – what this means and how can we achieve it
• Taking the lessons learned during the pandemic and applying them to our post-pandemic life
• A deeper understanding of neuroplasticity and how to leverage it for a happier personal and professional life
• How to practice “active listening” a tenet of empathy to increase trust and sense of community at work
• The tools to reframe stressful experiences through cognitive resilience building
• A set of easy-to-apply, five-minute daily habits that can increase psychological fitness

Leadership & Psychological Safety during the recovery. 

The recovery refers to the time we find ourselves in now, and that we expect to last for the next one to two years. Why are some leaders weathering the storm better than others?

Jennifer argues that the answer to this question most often lies in the psychological fitness of those leaders, and she outlines the keys to sustainably lead teams now and in the aftermath of the pandemic. Moss shares the keys to sustainable and empathetic leadership:

• Modeling the Behaviour
• Understanding the Difference between Hygiene and Motivation
• Make it Safe for Hard Conversations
• Listen and Take Action
• Prioritize Psychological Safety and Physical Safety Equally

The new future of work is here, and if leaders lack empathy and emotional flexibility, it will be easy to fall back into old patterns that don’t solve new problems and keep organizations and teams from flourishing

Jennifer also offers customized presentations developing happiness habits and more. Contact us for more information.