You’ve no doubt heard the well-worn advice that “if you do what you love, you’ll never work a day in your life.” It’s a nice idea but a total myth.
With the World Health Organization including “burnout” in its International Disease Classifications (IDC11) as of 2019, leaders need to know their responsibility, liability, and risk. Additionally, we need to analyze how burnout shows up in our employees and the overlooked areas where burnout takes root – so HR can be on the lookout for those clues.
Her Harvard Business Review article on the subject has become one of their most popular; it’s a challenge affecting many organizations and individuals.
Through Jennifer’s unique style of distilling complex research and data into approachable, fun, and engaging learning, this talk will highlight the causes, provide ways to detect, and share strategies and tactics to prevent the negative emotional and physical impact of burnout.
Can you really be both “happy” and “at work”? We all want to be happy, engaged, and satisfied with our job or in the career we’ve chosen. Loving what it is we do makes us less stressed, decreases boredom, increases motivation, and has an overall positive impact on our personal lives. As workplace leaders, we want happier employees. These employees are more engaged, approach their work with enthusiasm, and bring a hunger to innovate.
Sadly, only 13% of the global workforce is happy and engaged. Despite all the stats, happiness strategies are often low on the workplace priority list. With 90% of our waking hours spent at work in our lifetime; this is a massive problem. It isn’t just costing employers – studies show that employee disengagement is making us lonely, anxious, and harming our health.
Jennifer Moss believes we can solve this well-being crisis and has the research and data-backed insights to show us how. Drawing on her experiences as a behavioural sciences consultant and member of the UN Global Happiness Council, Jennifer provides audiences with practical advice to become happier, healthier, and higher-performing people both professionally and personally.
• How to develop the habit of gratitude and increase emotional intelligence.
• The insights from behavioral sciences on how to be the most effective leaders or managers.
• Psychological fitness techniques to better manage stress.
• The organizational shift in focus from work/life balance to work/life continuum – what this means and how can we achieve it.
Change is inevitable. The most successful people and organizations thrive because of change, not despite it. Yet, change management is challenging and if done incorrectly can cause real damage to culture. Unfortunately, leaders often see change management in silos – communication in one, training in the other, minimizing resistance separated from improving employee happiness…the list goes on.
The truth is, effective change management follows a structured process and uses a holistic set of tools to effectively achieve change. The most successful, engaged, innovative, healthiest and happiest teams, all have the same traits in common; they feel individually connected to the overall goals of the organization and strive to work well with others to accomplish those goals. They also share both a readiness and desire to evolve – flourishing in the midst of change.
Award-winning author and international speaker, HR consulting firm cofounder, UN Global Happiness Council Member and CBC Radio Columnist, Jennifer Moss has spent nearly a decade researching and advising local and global organizations on culture – many through major change events. She’s been able to confirm that to build a culture enthusiastic about transformation, leaders must build up within employees a desire to evolve.
Based on the science of social contagion and neuroplasticity, Jennifer Moss arms people and organizations with a change management toolbox centered on emotional intelligence capacity building. Leveraging the PERSIST model (Practical, Enduring, Repeatable, Simple, Incremental, Short, Targeted), Jennifer will demonstrate how individuals and leaders can follow a simple strategy that builds a change-ready mindset – starting with the individual and scaling concentrically across the entire organization.
A study out of the UN Global Happiness Policy Report found that employees under 40 will actually take up to 32% less pay if they find purpose in their work. For those leaders who are currently building retention strategies, this should be a guiding purpose in what they put together. Jennifer Moss has spent years working with leadership teams to help develop generate solutions and drive the shift in how we compensate, engage and retain our emerging leaders.
Pay is table stakes – it’s simply proper hygiene for any competitive firm. But, purpose is much harder to communicate. This talk with focus on ways to motivate younger workers and attract new talent with a focus on purpose vs. pay. Jennifer will share real case studies of companies she’s worked with where it is going well and explore the benefits and challenges of they faced in the process.
• The latest research and statistical insights on why various demographics are most drawn to certain companies.
• How to engage your top performers in an era where purpose matters more than pay.
• The strategies and tactics used by leading companies around the world that are having the greatest impact on recruitment and retention.
Jennifer and her research team developed the HERO Generation Program to build up the psychological skills of everyone involved in the education system. Based on a happiness model rooted in neuropsychology, the program focuses on the emotional traits that are represented in the happiest and highest performing people in the world: Hope, Efficacy, Resilience, Optimism, Gratitude, Empathy, and Neuronal control (mindfulness). In this presentation, Jennifer will provide research outcomes through real-world examples from teachers, administrators, and students. She shares the successes and the pitfalls of disrupting one of the oldest institutions in the world, and what tangible actions educators can take to bring elements of the HERO teachings back to their school ecosystem.
We used to think IQ was the best determinant of a person’s likelihood for success. Now, we have scientific evidence that proves otherwise. As we understand more about emotional intelligence and how it plays into the cultural makeup of some of the most innovative companies, it’s impossible to ignore its relevance. When your team builds up their psychological fitness, it can give them the edge to outpace competitors through increased innovation, improved engagement, and higher productivity. This talk will explore how to unlock happiness in the workplace to rally organizational metrics while sustaining, or even reigniting, our passion for work. Jennifer will share how companies like Lululemon and TD Ameritrade have executed on her team’s research while outlining practical solutions to develop a clear strategy to implement a happiness plan at their organization.
Jennifer also offers customized presentations developing happiness habits and more. Contact us for more information.