NSB Logo Jennifer Moss Jennifer Moss

Jennifer Moss

Speaker Featured

Waterloo, Ontario, Canada

Workplace Productivity, Burnout & Employee Well-being Expert

Jennifer Moss is an award-winning journalist and author, international speaker and workplace culture strategist. Her most recent book, The Burnout Epidemic, was named 10 Best New Management Books for 2022 by Thinkers50 and shortlisted for the 2021 Outstanding Works of Literature Award. Her first book, Unlocking Happiness at Work, received the distinguished UK Business Book of the Year Award. Jennifer is a nationally syndicated radio columnist and writes for Harvard Business Review. Her work has appeared in TIME, The New York Times, The Wall Street Journal, and The Washington Post.

Keynote Speeches

Virtual Keynotes & Webinars

Jennifer Moss will appear live from her home/studio to yours for your next virtual conference, meeting or webinar, to bring her experienced insights into workplace wellness, preventing burnout, happiness at work, resilience, post-traumatic growth and more. She’ll customize to your group and engage in Q&A.

Reducing Stress and Increasing Engagement in Changing Times

Since the pandemic we’ve been operating in crisis mode. It took 41 percent of the global workforce to resign for us to finally admit, crisis mode may not be sustainable. And yet, here we are in 2023, growth expectations have not slowed, workloads are still unmanageable, and people keep quietly quitting or quitting outright.

The lack of stress-testing before the pandemic caught organizations completely off guard. It wasn’t just overwork, there were changes in process, new technology to master, ever-increasing meetings, new modes of working, rising loneliness, and an explosion of inefficiencies that felt like pouring glue into an already sluggish wheel.

Although there’s a strong desire to put the past into the rearview, Jennifer believes that’s a mistake. Three years of living in fight/flight/freeze changes people. We can’t go back. And, do employees really want more? Or do they just want something different? A ‘jam the toothpaste back in the tube’ strategy has never worked – why would it now?

Jennifer Moss, globally recognized as an expert in workplace wellness, can show you how to capture those lessons from the past to make a better future of work.

Takeaways include:
• How to better measure risk of attrition and disengagement before it’s too late
• Tackling unmanageable workloads (it’s not what you think)
• The six root causes of burnout—and what organizations can do to prevent it
• Why traditional corporate wellness initiatives may worsen the problem
• Leading in the age of quiet quitting, rage applying, and future work trends
• Ways to shape a better hybrid/remote/in-person strategy to prevent burnout
• How organizations can lead with empathy and why that matters right now

Combating Burnout to Reach our Goals

A chronic state of urgency and heightened stress has made it more challenging to reach our potential. Many of us feel depleted and less effective in our jobs. Brain fog – a symptom of chronic stress – can make recall more difficult, and small tasks feel enormous. We’re distracted and lack motivation, so even making simple decisions can feel like a Herculean task. All of this is adding up. We’re working 30% more each day to hit the same goals we used to reach effortlessly. If this is how you’re feeling, you’re not alone. But, there are solutions.

Jennifer Moss, globally recognized as a well-being expert, and author of the book, The Burnout Epidemic, published by Harvard Business Press, will share how to identify chronic stress and offer strategies to prevent it – for both managers and individuals.

Takeaways include:

  • The myths and facts about burnout
  • How to identify when we’re burning out
  • How to reach out to help others in need
  • Building resilience – to protect our well-being during times of change
  • Current realities of learning and achieving goals while combating stress
  • Easy-to implement five-minute daily habits for improved well-being
Unlocking Happiness at Work

Can you really be both “happy” and “at work”? Loving what we do makes us more engaged, productive and higher performing. So, why is only 13% of the global workforce happy and engaged? Despite all the stats, happiness strategies are often low on the workplace priority list. With 50% of our waking hours spent at work in our lifetime; this is a massive problem. It isn’t just costing employers – studies show that employee disengagement is making us lonely, anxious, and harming our health.

Jennifer Moss believes we can solve this well-being crisis and has the research and data-backed insights to show us how. Drawing on her experiences in behavioural sciences and member of the Global Happiness Council think tank, Jennifer provides audiences with practical advice to become happier, healthier, and higher-performing.

Takeaways include:

  • The insights from behavioral sciences on how to be the most effective leaders or managers
  • Psychological fitness techniques to better manage stress
  • The organizational shift in focus from work/life balance to work/life continuum – what this means and how can we achieve it
  • Taking the lessons learned during the pandemic and applying them to our post-pandemic life
  • A deeper understanding of neuroplasticity and how to leverage it for a happier personal and professional life
  • How to practice “active listening” a tenet of empathy to increase trust and sense of community at work
  • The tools to reframe stressful experiences through cognitive resilience building
  • A set of easy-to-apply, five-minute daily habits that can increase psychological fitness

Platform Plus Presentations

Unique formats and ways to connect with audiences.
Video/Online Program
Jennifer offers remote presentations or online video training. She'll appear live from her studio to yours for your next virtual conference, meeting or webinar, to bring her experienced insights into workplace wellness, preventing burnout, happiness at work, resilience, post-traumatic growth and more. She'll customize to your group and engage in Q&A.

Audience reviews:

  • In her speaking, Jennifer does a masterful job at weaving together the threads of personal experience with the art & neuroscience of motivation to deliver a compelling message, that causes the audience to reflect on how we think & interact not only in our careers, but also in our personal lives.

    - Chief Financial Officer, Communitech
  • Jen stands apart from this field as someone who is not just passionate about the issue, a passion that makes her presentations shine, but has the data and the experience to back up her beliefs. She’s a great speaker on an important topic. What more could you ask for?

    - Executive Conference Producer with The Conference Board of Canada
  • I was genuinely entertained by her storytelling and inspired by her message. She showed an authentic level of comfort with the audience and you could sense that everyone was highly engaged in her talk.

    - President, GM Canada
  • The event has gone well and Jennifer brightened everyone's perspective with her presentation and gave us all something to consider in terms of happiness.

    - Chapter Chair, Canadian Property Tax Association - Ontario Chapter
  • Very engaging speaker with powerful message. She was ultimately fabulous.

    - Attendee, Canadian Health and Wellness Innovations Conference
  • It was so great! Audience was engrossed - laughing, snapping pics of the deck, engaged and riveted.

    - Financial Insurance Conference Planners (FICP)

Speaker Biography

When the effects of workplace stress total more than $190 billion in North America alone, it’s time for guidance in workplace wellness, performance and purpose-driven productivity. 

Jennifer Moss is known as the “go-to” expert on the topic of workplace burnout and how to unlock happiness/engagement with better wellness strategies.  Her new book, The Burnout Epidemic, will published by Harvard Business Press, launched globally in fall 2021. In 2022, she was named to the Thinkers50 Radar list of “30 thinkers to watch”. 

A nationally syndicated radio columnist, Jennifer is also the bestselling and award-winning author of “Unlocking Happiness at Work” and a regular contributor to SHRM, Forbes, and Harvard Business Review. She recently won a journalism award for her piece on loneliness in the workplace, and her article, “When Passion Leads to Burnout” for Harvard Business Review was one of their top five most popular articles of 2019. 

In 2020, Jennifer conducted research related to well-being in a crisis and she just completed a joint research study with Harvard Business Review that analyzed the impact of Covid-19 on workplace well-being. She was able to gather data from 46 countries which has informed her strategic approach to managing well-being now and in the post-Covid world. 

She received the Canadian Innovator of the Year in her previous role as Cofounder of Plasticity Labs, a happiness and workplace wellness research, technology, and consulting company. Plasticity provided organizations with the tools to tap into individual sentiment and increase at-work satisfaction, with measurable results. Jennifer also received the International Female Entrepreneur of the Year Award for her work engaging and encouraging young women to lead in tech even if they can’t code. 

Her roles have included that of HR Chair of a world-renowned technology incubator, and she is a member of the United Nations Global Happiness Council – a small group of leading scientists and economists that support the UN’s sustainable goals related to global well-being and the Annual Global Happiness Policy Report.

Jennifer went from Silicon Valley working in PR during the rapid rise of social media, to leader of a social innovation tech startup, award-winning author and entrepreneur.  She was on President Obama’s California social team; a massively disruptive and historical moment for political galvanizing. This effort earned her an invitation to his inauguration and a Public Service Award from the Office of President Obama.

In her personal life, her sports hall of fame husband was diagnosed with a life-threatening rare autoimmune disease.  They hacked his healing focusing on being grateful, and learning the neuroscience of mood and performance. He walked out of the hospital six weeks later. The moral of the story? Mood drives performance.  When you have a transformational experience like this you are compelled to share it with the world.  

Jennifer speaks internationally as a thought leader in behavioral sciences. Her work has appeared in TIME, The New York Times, The Wall Street Journal, and The Washington Post.  Jennifer regularly consults mid-sized to Fortune 500 companies, school boards and universities, lawmakers, and governments, on how to develop and measure their happiness strategies for improved performance.