Jennifer Moss will appear live from her home/studio to yours for your next virtual conference, meeting or webinar, to bring her experienced insights into workplace wellness, preventing burnout, happiness at work, resilience, post-traumatic growth and more. She’ll customize to your group and engage in Q&A.
The change to our work and home life happened rapidly and without notice. Since March 2020, many of us have been operating in crisis mode; quick pivots, learning new policies, and processes on the fly, working from home while juggling family priorities all under the mental fog of chronic stress and fear. Burnout is real and its increased significantly since the pandemic struck.
Because leaders are in unchartered waters – unlike any other time in their career – they need the resources to lead in this unique time. Jennifer Moss will discuss the prevention strategies and tactics to manage burnout in a time of extreme stress. She will walk through our current realities, and provide tangible solutions to battling burnout – helping leaders to distinguish between perks and prevention. Most notably Jennifer can offer hope for a healthy and high-performing workforce today and in a post-pandemic world.
• The myths and facts about burnout.
• The role of the organization in preventing burnout.
• How each one of us can identify and prevent burnout.
• Current realities of working during COVID-19 and how to handle the rapid shifts while maintaining positive mental health.
• Building the psychological fitness skills – particularly hope and resilience – to protect our well-being during times of crisis.
All of us want to be happy, engaged and satisfied and yet, when a massive external shift hits us hard, these emotional states are at risk. Chronic stress and fear is wearing us out, but by practicing psychological fitness, we will be able to develop skills that we can carry into our post-Covid-19 reality – making us well-prepared to handle future stress.
Jennifer will provide her audience with important strategies towards building a happier, healthier and higher-performing professional and personal life.
• A deeper understanding of neuroplasticity and how to leverage it for a happier personal and professional life.
• How to practice “active listening” a tenant of empathy to increase trust and sense of community at work.
• What are the current realities of working during a pandemic and how to tackle some of those stressors.
• How to turn positive actions into habits into permanent traits of wellbeing.
• The tools to reframe stressful experiences through cognitive resilience building.
• A set of easy-to-apply, five-minute daily habits that can increase psychological fitness.
These uncertain times are incredibly challenging for most of us to navigate. Overwhelming feelings can lead to professional paralysis, but there is another way forward. By developing the skills to experience extreme resilience, times of major stress and change can lead to the most growth. Identifying the traits of Post-Traumatic Growth, Jennifer shares how individuals and organizations can flourish with grit, gratitude, and the power to thrive, during extreme stress.
Jennifer’s personal experience of post-traumatic growth is an emotional and fascinating (sometimes humorous) journey that she supports with a decade of research and writing about thriving workplaces and the impact psychological fitness has on stress and performance. Applying her research, real-world case studies, and the unique circumstances of an organization/industry, Jennifer delivers specific strategies and actions for gaining control and developing extreme resilience in uncertain times.
• How to rationalize uncertainty & stress and seek opportunity.
• Modeling the behaviour of post-traumatic growth.
• How to strengthen your psychological fitness to create a barrier to stress.
• Impact of extreme resiliency on your personal and professional life.
Can you really be both “happy” and “at work”? We all want to be happy, engaged, and satisfied with our job or in the career we’ve chosen. Loving what it is we do makes us less stressed, decreases boredom, increases motivation, and has an overall positive impact on our personal lives. As workplace leaders, we want happier employees. These employees are more engaged, approach their work with enthusiasm, and bring a hunger to innovate.
Sadly, only 13% of the global workforce is happy and engaged. Despite all the stats, happiness strategies are often low on the workplace priority list. With 90% of our waking hours spent at work in our lifetime; this is a massive problem. It isn’t just costing employers – studies show that employee disengagement is making us lonely, anxious, and harming our health.
Jennifer Moss believes we can solve this well-being crisis and has the research and data-backed insights to show us how. Drawing on her experiences as a behavioural sciences consultant and member of the UN Global Happiness Council, Jennifer provides audiences with practical advice to become happier, healthier, and higher-performing people both professionally and personally.
• How to develop the habit of gratitude and increase emotional intelligence.
• The insights from behavioral sciences on how to be the most effective leaders or managers.
• Psychological fitness techniques to better manage stress.
• The organizational shift in focus from work/life balance to work/life continuum – what this means and how can we achieve it.
You’ve no doubt heard the well-worn advice that “if you do what you love, you’ll never work a day in your life.” It’s a nice idea but a total myth.
With the World Health Organization including “burnout” in its International Disease Classifications (IDC11) as of 2019, leaders need to know their responsibility, liability, and risk. Additionally, we need to analyze how burnout shows up in our employees and the overlooked areas where burnout takes root – so HR can be on the lookout for those clues.
Her Harvard Business Review article on the subject has become one of their most popular; it’s a challenge affecting many organizations and individuals.
Through Jennifer’s unique style of distilling complex research and data into approachable, fun, and engaging learning, this talk will highlight the causes, provide ways to detect, and share strategies and tactics to prevent the negative emotional and physical impact of burnout.
Purpose-driven roles are highly susceptible to burnout. Patient-care roles such as nurses are facing new realities around PTSD as it relates to them. From being a witness to traumatic health needs to being on the frontlines when outbreaks such as COVID-19 hits, and from patient deaths to interacting with grieving families, the triggers for PTSD are very real. Since most of the issues stem from external sources, we have to find new ways to improve their experience at work. They may not see any real change in their workplace and that can be challenging and reduces hope.
As the co-founder of Plasticity Labs, Jennifer helps organizations better manage their team’s well-being and happiness. She’s worked closely with frontline staff in healthcare to deal with the effects of burnout. Jennifer brings the lastest data to provide insights on what’s stressing out nurses and the best ways to meet this unique set of needs. She helps teams control the “controllables” more effectively since most of the issues they are facing are often out of their control. Jennifers ‘HERO resources’ will help train teams via simple and actionable tools that can be quickly implemented. Audiences leave equipped to develop their self-efficacy and hope – the most important traits to combat burnout
• How to motivate people on an individual basis.
• A framework for developing and implement a better well-being strategy.
• How to measure a happiness strategy – using data for good and for the budget.
Jennifer and her research team developed the HERO Generation Program to build up the psychological skills of everyone involved in the education system. Based on a happiness model rooted in neuropsychology, the program focuses on the emotional traits that are represented in the happiest and highest performing people in the world: Hope, Efficacy, Resilience, Optimism, Gratitude, Empathy, and Neuronal control (mindfulness). In this presentation, Jennifer will provide research outcomes through real-world examples from teachers, administrators, and students. She shares the successes and the pitfalls of disrupting one of the oldest institutions in the world, and what tangible actions educators can take to bring elements of the HERO teachings back to their school ecosystem.
Jennifer also offers customized and additional presentations. Topics include:
• The Future of Work
• The Neuroscience of Happiness
• Emotional Intelligent Leadership