NSB Logo Jennifer Moss Jennifer Moss

Jennifer Moss

Speaker Featured

Waterloo, Ontario, Canada

Expert in Workplace Culture, Burnout & Sustainable Performance

Jennifer Moss is a highly-requested international speaker, and workplace culture strategist for large enterprise firms. She is an award-winning, multi-book author, nationally syndicated radio columnist and freelance journalist.  Jennifer is a sought-after workplace expert – outlets include BBC, CNN, TIME, The New York Times, among others. She was named to the 2022 Deloitte Thinkers50 Radar list. NEW FOR 2025! Her next book will be published by Harvard Business Press, titled Why are We Here: Creating a Work Culture Everyone Wants.

Keynote Speeches

Why Are We Here? Creating a Work Culture Everyone Wants

Overview

Work has changed faster than most leadership models were built to handle. Leaders are navigating sustained pressure, shrinking capacity, and rising expectations across a multi-generational workforce, while still being asked to deliver results without eroding trust or meaning.

Why Are We Here? helps leaders make sense of what has shifted and what actually matters now, so they can lead with clarity instead of urgency.

In this keynote, Jennifer Moss reframes today’s workplace challenges not as a motivation problem, but as a capacity and clarity problem, showing leaders how to rebuild alignment, energy, and purpose without relying on outdated assumptions or performative solutions.

Grounded in behavioural science and Jennifer’s decade of advisory work with global organizations, this session offers leaders a clear, human-centered way forward.

What Leaders Leave With

  • A shared language for understanding burnout, overload, and disengagement without blame or diagnosis
  • Clear insight into what different generations are responding to and why
  • Practical ways to protect performance while restoring trust and meaning
  • Guidance for making better decisions when everything feels urgent and resources are constrained
  • A renewed sense of direction for leaders and teams navigating prolonged change

Ideal For

  • Executive leadership teams and conferences
  • Global town halls and senior off-sites
  • Organizations facing change fatigue, disengagement, or cultural strain

Recognition

  • Shortlisted for the OWL Award for Best Leadership Book
Combating Burnout: Restoring Capacity, Clarity, and Performance

Overview

Burnout has become a defining risk of modern work.

Persistent uncertainty, sustained pressure, and rising expectations have pushed many teams beyond sustainable capacity. The result is not disengagement or lack of effort, but cognitive overload: reduced focus, increased mistakes, and growing self-doubt among capable, committed people.

Burnout quietly erodes performance, trust, and decision quality long before it becomes visible in metrics.

Combating Burnout helps leaders understand what burnout actually is, why it is so often misdiagnosed as underperformance, and how to restore capacity without lowering standards or sacrificing results.

In this keynote, Jennifer Moss reframes burnout not as a motivation or resilience failure, but as a systemic capacity problem with identifiable causes and practical solutions. Grounded in behavioural science and her global research, including The Burnout Epidemic (Harvard Business Press), this session offers leaders a clear, evidence-based path to rebuilding focus, energy, and sustainable performance.

What Leaders Leave With

  • A clear, shared language for identifying burnout without blame or stigma
  • Insight into the six root causes of burnout and how they show up at work
  • Understanding of the “Underperformance Myth” and why burnout is often misread
  • Practical guidance for restoring capacity while maintaining accountability
  • Tools for supporting individuals and teams at risk without overcorrecting or disengaging

Ideal For

  • Executive leadership teams and conferences
  • Organizations facing sustained pressure, complexity, or change fatigue
  • Teams experiencing declining focus, rising errors, or silent disengagement

Recognition

  • Based on The Burnout Epidemic, published by Harvard Business Press
  • Author of Harvard Business Review’s Beyond Burned Out
  • Internationally recognized authority on burnout, workplace culture, and performance sustainability

Audience reviews:

  • In her speaking, Jennifer does a masterful job at weaving together the threads of personal experience with the art & neuroscience of motivation to deliver a compelling message, that causes the audience to reflect on how we think & interact not only in our careers, but also in our personal lives.

    - Chief Financial Officer, Communitech
  • I was genuinely entertained by her storytelling and inspired by her message. She showed an authentic level of comfort with the audience and you could sense that everyone was highly engaged in her talk.

    - President, GM Canada
  • Jennifer’s presentation was a home run. Employees are calling it the best keynote we’ve ever had! - Kraft Heinz
  • Easily among the best, most impactful keynote speaker presentations I've ever had the privilege to be part of. - TD Bank
  • Jennifer’s deep expertise in burnout was extremely valuable to our organization. She was a voice of reason, a wake-up call to inspire awareness, understanding, and create positive change. - Burnout Workshop for Female Leaders in Business Consulting — Ernst & Young
  • Jen stands apart from this field as someone who is not just passionate about the issue, a passion that makes her presentations shine, but has the data and the experience to back up her beliefs. She’s a great speaker on an important topic. What more could you ask for?

    - Executive Conference Producer with The Conference Board of Canada
  • The event has gone well and Jennifer brightened everyone's perspective with her presentation and gave us all something to consider in terms of happiness.

    - Chapter Chair, Canadian Property Tax Association - Ontario Chapter
  • Very engaging speaker with powerful message. She was ultimately fabulous.

    - Attendee, Canadian Health and Wellness Innovations Conference
  • It was so great! Audience was engrossed - laughing, snapping pics of the deck, engaged and riveted.


    - Financial Insurance Conference Planners (FICP)

Speaker Biography

Jennifer Moss: Pioneering the Future of Work and Workplace Wellness

Transforming Workplace Culture for the 21st Century

Jennifer Moss is a trailblazing voice on workplace culture, employee well-being, and the future of work. As a globally recognized expert, she offers cutting-edge insights that are reshaping how organizations approach mental health, burnout prevention, and leadership development. In 2025, she launches her latest research as a book and speaking topic:  Why are we here? Creating a work culture everyone wants

Moss brings strong credibility to workplace culture conversations. As an award-winning author, global workforce strategist, and 2026 Golden Gavel Award recipient (Toastmasters International’s highest honor), Jennifer delivers research-backed strategies that help organizations build healthier, more engaged teams.

Why Choose Jennifer Moss?

  • Thought Leader: Author of bestselling books on workplace burnout and culture
  • Media Influencer: Regular contributor to Harvard Business Review and Fast Company
  • Award-Winner: Recipient of the International Female Entrepreneur of the Year Award
  • Global Expert: Sought-after commentator for CNN, TIME, and The New York Times

Expertise That Drives Organizational Change

Jennifer’s background spans:

  • Workplace culture consulting
  • Mental health advocacy
  • Leadership development
  • Future of work research

Hot Topics for 2026

  1. “Why Are We Here”: Creating a Work Culture Everyone Wants

    • Combating employee isolation and loneliness
    • Fostering a sense of belonging
    • Developing purpose-driven leadership
    • Hope is a Strategy. Understanding and operationalizing hope theory in the workplace because our world in polycrisis needs it more than ever
  2. The Burnout Epidemic: Strategies for Sustainable Work

    • Recognized by Thinkers50 as one of the 10 Best New Management Books 
    • Released by Harvard Business Press
    • Addresses initiatives to combat employee isolation, loneliness, and foster belonging, as well as leadership development focused on purpose, cognitive empathy, and hope, to enhance team performance.
  3. The Future of Work & Happiness at Work: Balancing Technology and Humanity

    • Cognitive empathy in leadership
    • Hope as a performance enhancer
    • Adapting to rapid workplace changes
    • From AI Anxiety to Action: A Leader’s Guide to AI Readiness

 

Book Jennifer Moss with NSB for Your Next Event

Transform your workplace culture and equip your leaders with the tools they need to thrive in the modern work environment. Jennifer’s talks are more than presentations—they’re catalysts for positive organizational change. 

Contact us to bring Jennifer’s transformative insights to your audience and stay ahead in the evolving world of work.


Don’t miss this opportunity to revolutionize your workplace. Schedule Jennifer Moss aka Jen Moss, with NSB for your next corporate event, leadership retreat, or industry conference.